A common use-case for Opkit is contacting patients to remind them about their upcoming appointments. In this use-case, the user provides context about the appointment and instructs Opkit to contact the patient, notify them about their upcoming appointment, and collect the following pieces of information:
- Patient confirmation
- Patient reason for canceling (if applicable)
Example values for task components are included below.
Target:
John Smith (+19998888)
Context:
[
{
"name": "Patient details",
"items": [
{
"name": "Name",
"value": "John Smith"
}
]
},
{
"name": "Appointment details",
"items": [
{
"name": "Date",
"value": "2024-01-01"
},
{
"name": "Time",
"value": "3:00 PM EST"
},
{
"name": "Location",
"value": "100 Healthcare Lane, New York, NY 11111"
},
{
"name": "Provider name",
"value": "Jane Doe"
},
{
"name": "Reason for visit",
"value": "Initial psychiatry evaluation and consultation"
}
]
}
]
Objectives:
[
{
"name": "Patient confirmation",
"type": "enum",
"enum": ["confirm", "cancel"]
},
{
"name": "Patient reason for canceling",
"type": "string"
}
]
Results:
Results are only available on completed tasks.
[
{
"name": "Patient confirmation",
"value": "confirm"
},
{
"name": "Patient reason for canceling",
"value": null
}
]
